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Event Details

    April Luncheon

    Date: April 11, 2018, 12:00pm – 1:30pm
    Kitsap Golf and Country Club
    3885 Northwest Golf Club Hill Road
    Bremerton, WA 98312
    $30 WSHRMA member; $40 Non-WSHRMA Member including processing fees
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    **Update: Slides from the presentation on 4/12/2018 can be found here.


    Please join us for our April Luncheon:

    Lean Process Improvement and Your Organization
    Presented by Andy Hento, Kitsap County’s PMO & Lean Program Manager

    HRCI and SHRM approved credits available

    During this session, Master Black Belt and Kitsap County's PMO & Lean Program Manager, Andy Hento, will talk about the benefits of a Lean Process Improvement Program; its impact on organizational culture; how to incorporate the methodology into operations, and the best approach to take. He will also discuss how best to engage and include customers into your improvement efforts to ensure that their requirements and needs are met. Andy will share real life examples from Kitsap County improvement activities.

    Andy Hento has developed and implemented PEAK (Performance Excellence Across Kitsap) as the platform for Lean and Process Improvement across the County. Since the program’s inception in January 2013, over 573 Kitsap employees, as well as employees from other jurisdictions, have completed one of the training courses. As a result, over 270 Process Improvement activities were undertaken, documented and implemented. These efforts resulted in substantial hard and soft cost savings, cost avoidance savings, and reduced processing time for customer requests. Many of these improvements garnered regional and national attention, and were recognized through
    several awards. The PEAK program was transformative to Kitsap County and brought significant improvements to our work culture, helps employee morale, and improves citizen communication and involvement.

    We hope to see you there!

    This event is sponsored by: